Privacy Policy

The Long Run Partners Privacy Policy (“Privacy Policy”) is intended to acquaint you with Long Run Partners, LLC’s (“Long Run,” or the “Firm”) policies regarding information and system security. This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.longrunpartners.com (the “Site”), when you conduct business with Long Run, and/or when Long Run purchases your mortgage loan. In this Privacy Policy, “we,” “us” and “our” refers collectively to Long Run and its affiliates and/or delegates.

This Privacy Policy is provided to you in order for us to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other applicable federal and state laws and regulations. Any terms defined in the CCPA have the same meaning when used in this notice.

  1. PERSONAL INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular consumer or device (“Personal Information”). Personal Information includes, but is not limited to, the following if it identifies, relates to, describes, is capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household.

We collect the following categories of Personal Information from consumers:

CATEGORY EXAMPLES COLLECTED
A.  Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. Yes 
B.  Financial information and other personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, credit score, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. YES
C. Protected classification characteristics under California or federal law Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). YES
D. Commercial information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
E. Biometric information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. YES
F. Internet or other similar network activity Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. YES
G. Geolocation data Physical location or movements. YES
H. Sensory data Audio, electronic, visual, thermal, olfactory, or similar information. NO
I. Professional or employment-related information Current or past job history or performance evaluations. YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
K. Inferences drawn from other personal information Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. YES

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from consumers or their agents, both in writing and orally. For example, from documents that our clients provide to us related to the services for which they hire us.
  • Indirectly from consumers or their agents. For example, through information we collect from our clients in the course of providing services to them.
  • Directly and indirectly from activity on our website (www.longrunpartners.com) and interactions with our electronic communications. For example, from submissions through our website portal or website usage details collected automatically.
  • From third-parties that interact with us in connection with the services we perform. For example, from custodians or broker-dealers who provide financial services to our clients.

In addition, we automatically collect certain data from individuals who visit our website. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

-Cookies. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

-Log files. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

-Web beacons. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, like health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
  1. USE OF PERSONAL INFORMATION

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason you provided the information to us. For example, if you provide us with personal information so that we can provide you with a financial service, we may use the information as necessary to meet the reason the information was legally provided to us and/or as necessary to transmit instructions to third-parties to facilitate related activities on your behalf.
  • To provide you with other information, products, or services that you request from us.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, transactions, and payments and prevent fraud.
  • To provide you with notifications, reports, statements, invitations and other notices concerning products, services, events, or news that you may request or that may be of interest to you.
  • To carry out our obligations and enforce our rights arising from any contracts between you and us, including for billing and collections.
  • To improve our website and electronic communications, present their contents to you, and maintain their security.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • To respond to law enforcement and regulatory agency requests, as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of your personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Should we wish to use Personal Information for other specific purposes, we will contact you or provide you with other prior notice.

  1. SHARING YOUR PERSONAL INFORMATION

We do not sell any Personal Information to unaffiliated third-parties and have not sold any Personal Information in the past 12 months.

We may provide your Personal Information to our affiliates and to firms that assist us in servicing your account and have a need for such information.

We will share your Personal Information with:

  • Select employees of Long Run Partners, and its respective affiliates for the purposes set out in this Notice, which include: 
  • managing our relationship with you;
  • delivering the services you require;
  • managing your mortgage;
  • supporting and administering activities related to your mortgage;
  • complying with applicable laws and regulations;
  • delivering and facilitating the services needed to support our business relationship with you; and
  • supporting and administering activities related to your mortgage,
  • tax authorities:
  • to comply with applicable laws and regulations; and
  • where required by tax authorities (who, in turn, may share your personal data with other tax authorities),
  • our lawyers, auditors and other professional advisors for purposes of:
  • providing you with Firm-related services; and
  • seeking advice on, and complying with, legal and regulatory requirements or legal rights and obligations.

We may share Personal Information for purposes including the following:

  • The processing is necessary for the performance of a contract, for example:
    • Vendors who will be conducting due diligence on our behalf;
    • Vendors who will be servicing your mortgage on our behalf or on behalf of others;
    • Vendors who we retain to custody of physical mortgages on our behalf or on the behalf of others; and
    • Purchasers or potential purchasers of mortgages that we sell.
  • In pursuance of our legitimate interests, or those of a third party to whom your personal data are disclosed, for example:
  • complying with a legal, tax, accounting or regulatory obligation to which we or the third party are subject;
  • assessing and processing requests you make;
  • managing our risk and operations;
  • complying with audit requirements;
  • ensuring internal compliance with our policies and procedures; and
  • marketing products and services to you.
  • The processing is necessary for compliance with applicable legal or regulatory obligations, for example:
  • undertaking due diligence, including anti-money laundering and counter-terrorist financing checks;
  • sanctions screening and complying with applicable sanctions and embargo legislation;
  • complying with requests from regulatory, governmental, tax and law enforcement authorities; and
  • responding to court orders and legal investigations.

In exceptional circumstances, we will share your Personal Information with regulatory, prosecuting and other governmental agencies or departments, and parties to litigation (whether pending or threatened) in any country or territory, as and to the extent required by law.

We will only process your personal data in pursuance of our legitimate interests where we have considered that the processing is necessary and, on balance, our legitimate interests are not overridden by your legitimate interests, rights or freedoms.

  1. RETENTION OF PERSONAL INFORMATION

We retain Personal Information for as long as required by us to meet contractual obligations and perform services or comply with applicable legal or regulatory obligations. For example, we may require Personal Information for our legitimate business purposes, to perform our contractual obligations, or where law or regulation obliges us to. We expect to delete your Personal Information (at the latest) once there is no longer any legal or regulatory requirement or legitimate business purpose for retaining your personal data.

  1. HOW DO WE PROTECT PERSONAL INFORMATION?

We apply appropriate technical, physical, and administrative information security measures designed to protect against unauthorized or unlawful processing of Personal Information, and against accidental loss or destruction of, or damage to, Personal Information.

  1. CHILDREN’S PRIVACY

We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Our services are not intended for and may not be used by children under the age of 13. We do not knowingly collect information from children under the age of 13 and we do not target children under the age of 13.

  1. NON-DISCRIMINATION

Under the CCPA, you cannot be discriminated against for exercising your rights to access or request erasure of your Personal Information.

  1. CALIFORNIA SHINE THE LIGHT DISCLOSURE

California’s “Shine the Light” law permits California residents to annually request and obtain information free of charge about what personal information is disclosed to third parties for direct marketing purposes in the preceding calendar year.  We do not distribute your personal information to outside parties without your consent for their direct marketing.

  1. RIGHTS

You may have certain rights under the CCPA, federal, or other state law or regulation. These may include the right to: (i) request the deletion of your Personal Information that we collect or maintain; (ii) opt out of the sale of Personal Information; and (iii) obtain a copy of your Personal Information in a portable format.

  1. HOW TO EXERCISE YOUR RIGHTS

Individuals who submit requests for access or erasure of Personal Information will be required to verify their identity by answering certain questions. We will not disclose or delete any information until such individual’s identity is verified.

If you are making a request for access, we may not be able to provide specific pieces of Personal Information if the disclosure creates a substantial, articulable, and unreasonable risk to the security of your Personal Information, your account with us, or our systems or networks.

If you are making a request for erasure, we will ask that you confirm that you would like us to delete your Personal Information again before your request is submitted.  In certain circumstances, we may not erase all Personal Information, as permitted by the CCPA.

You may designate an authorized agent to submit a request on your behalf by providing that agent with your written permission. If an agent makes a request on your behalf, we may still ask that you verify your identity directly with us before we can honor the request.

Agents who make requests on behalf of individuals will be required to verify the request by submitting written authorization from the individual. We will not honor any requests from agents until authorization is verified.

  1. COMPLAINTS

We take very seriously any complaints we receive about our use of Personal Information. Please contact us using the information below if you have any questions, comments, requests or complaints regarding this Privacy Policy, or if you wish to discuss your data protection rights with us.

  1. CONTACT INFORMATION

To exercise any of your rights or if you would like to discuss any questions or concerns, please contact us by calling (collect or otherwise) at 332-456-5882, or by writing to us at info@longrunpartners.com.

Long Run Partners, LLC

405 Lexington Avenue, 9th Floor

New York, NY 10174

  1. CHANGES TO OUR PRIVACY POLICY

We reserve the right to amend this Privacy Policy at our discretion and at any time.